Choose a ticket or a complete package. Each redemption uses whole tickets or packages, not a cash balance. Gifts retain the purchased ticket inclusions when prices change. Public-holiday surcharges are paid separately at the café. Buying a gift does not reserve a session. Weekly Pass gifts must be activated for a chosen usage week, subject to weekly availability and pass conditions. Book a visit separately, and follow the normal booking and cancellation terms.

Keep the gift code and QR private. Anyone holding them may redeem the tickets. We use buyer and recipient details to fulfil the purchase and provide support, not to subscribe the recipient to marketing. If an email is incorrect, a delivery fails, or a refund is needed, contact our team with the purchase reference. Refunds are reviewed by the owner and returned through the original payment method where applicable. Your statutory consumer rights remain unaffected.